TERMS & CONDITIONS
J12 (a Colosse Ltd company)
Rue de Lausanne 56, Geneva, Switzerland
admin@colosse.ch
These General Terms of Service apply to all services provided by J12 to its clients.
Made in Geneva, Switzerland – 12.06.2024
1. Services
J12 provides, among others, the following services:
- website creation and launch;
- logo and visual identity design;
- website design, content integration and optimisation;
- maintenance, support and technical follow-up.
J12 does not manage clients’ social media accounts unless otherwise agreed in writing.
The scope of each assignment is defined by quotation, invoice, email, or any other written exchange validated by J12 and the client.
2. How the collaboration works
The client shall provide the content, information, documents and approvals necessary for the proper execution of the project.
J12 carries out its services on this basis and cannot be held responsible for delays caused by the client’s failure to provide responses, content or approvals.
3. Subscription and invoicing
Unless otherwise agreed, J12’s services operate on a subscription basis:
- CHF 50 / month
- CHF 30 / month for associations
The subscription begins once the agreed work has been completed, put online and approved by the client.
Billing may be monthly or yearly, depending on what has been agreed between the parties.
4. What the subscription includes
The subscription includes the general support of the website, its routine technical follow-up, and reasonable adjustments related to its proper functioning.
It also includes, should the client wish to request it, **one website redesign per calendar year**, to a reasonable extent and insofar as it remains compatible with the existing structure of the project.
Any request that clearly falls outside the normal scope of the subscription may be subject to a separate agreement.
5. What belongs to the client
All elements created specifically for the client as part of the assignment belong to the client.
This includes in particular:
- the logo;
- the website design;
- the website structure;
- the pages created;
- the content integrated or produced for the project;
- the elements necessary for the normal functioning of the website.
If the collaboration ends, the client retains all of these elements and may continue to use them freely.
6. Third-party tools and licences
Certain tools used to create or operate the website remain subject to third-party licences or terms, including in particular:
- WordPress;
- themes;
- plugins;
- fonts;
- external services or technical tools.
The client owns its content, website, and the creations produced for it, but licences relating to certain third-party tools are not automatically transferred.
7. Access and transfer of the website
At the client’s request, J12 shall provide the access required to operate the website, including in particular:
- WordPress administrator access;
- useful technical information;
- the website’s technical sheet, where necessary.
The client may at any time take over the management of the website or entrust it to another service provider.
J12 undertakes to facilitate this transition in good faith.
8. Client content and confidentiality
All texts, documents, information, concepts, content and materials provided by the client remain the client’s exclusive property.
J12 undertakes to treat them as confidential and not to disclose them to third parties, except where technically necessary for the project or required by law.
9. Client responsibility
The client remains responsible for:
- the content it provides;
- its accuracy;
- its legality;
- the rights of use relating to any texts, images, trademarks or documents provided to J12.
10. Limitation of liability
J12 performs its services with care and professionalism.
However, J12 cannot be held liable for failures relating to third-party services, hosting, WordPress, external plugins, or interventions carried out by the client or another service provider.
11. References
Unless the client objects in writing, J12 may refer to the project in its communication materials and use, for reference purposes:
- the client’s name;
- the client’s logo;
- screenshots of the website;
- a brief description of the project.
12. Termination
Either party may end the collaboration at the end of the current billing period.
In the event of termination, the client retains the creations made for it. J12 shall provide the access and materials useful for taking over the website, subject to any third-party tools or non-transferable licences.
13. Governing law and disputes
These General Terms of Service are governed by Swiss law.
In the event of a dispute, the parties undertake to seek an amicable solution first.
Failing such agreement, the competent courts of Geneva shall have jurisdiction.